Frequently Asked Questions
Everything you need to know about your HarperCollins order.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply visit our returns portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary based on the destination and are calculated at checkout.
How do I determine my correct size?
Please refer to our detailed Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize environmental impact.