Returns & Exchanges
At HarperCollins Publishers, we want you to be completely satisfied with your fashion finds. If your order doesn't meet your expectations, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the original items in their secure packaging, ensuring all designer tags and labels remain attached and intact.
Attach the Label
Print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing